Right of withdrawal

TERMS OF USE AND SALE

Please read these terms carefully before ordering any products from our website.

This website is operated by Jag Shaving. Throughout the site, the terms "we", "us" and "our" refer to Jag Shaving. Jag Shaving offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

HOW THE CONTRACT FOR THE GOODS BETWEEN YOU AND US COMESTO BE

By placing an order through the Website, you agree that: (1) you are legally capable of entering into binding contracts; and (2) you are at least 18 years of age.

A legally binding contract is formed between us when you have confirmed to us that you wish to proceed with the purchase of a Product(s) and we have confirmed to you that we will sell the Product(s) to you and we have received payment of the price and any additional monies. When your order is complete, you will receive confirmation of the product(s) ordered, the price paid, the expected delivery date and the order number allocated to you. If you wish to change any part of your order after it has been accepted and payment made, you must contact us as soon as possible.

We may refuse to sell a Product to you for any reason. We are not obliged to tell you the reason for our decision.

ACCESS

We will do our utmost to ensure that the availability of the Website is uninterrupted and that transmissions are error free. However, due to the nature of the internet, this cannot be guaranteed. In addition, your access to the Website may occasionally be suspended or restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

LICENSE TO ACCESS THE WEBSITE

Jag Shaving grants you a limited license to access and make personal use of this site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Jag Shaving. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Jag Shaving.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website without Jag Shaving's express written consent. You may not use any meta tags or any other "hidden text" without Jag Shaving's express written consent. Any unauthorized use terminates the permission or license granted by Jag Shaving.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to any page within the Site so long as the link does not portray Jag Shaving or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Jag Shaving logo or other proprietary graphic or trademark as part of the link without Jag Shaving's express written consent.

Any unauthorised use of this website may give rise to a claim for damages and/or constitute a criminal offence.

In addition to any other prohibitions set out in the Terms of Use, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to engage in or participate in any unlawful activity; (c) to violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, injure, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) transmit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that in any way interferes with the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of others; (i) to spam, phish, pharm, pretex t, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the following.

YOUR CONDUCT

You may not use the Website in any manner that causes or is likely to cause the Website or access to it to be interrupted, damaged or impaired in any way. You must not use the Website for any fraudulent purpose or in connection with any criminal offence or other unlawful activity.

PAYMENT

The Website accepts payment for products in pounds (£) sterling.

Payment is processed for orders through Seller Deck Payments secure gateway which accepts payment for products through: Maestro, MasterCard, Visa, Visa Debit, and American Express. We also accept payment through PayPal.

Please note that we have the right to cancel the transaction for security reasons if the security department suspects fraud. In most cases, you will be notified of authorization or fraud issues if they occur before you complete the check-out process.

DELIVERY

See Delivery Information

CUSTOMERS

When ordering goods from Jag Shaving for delivery outside the European Union, the recipient may be subject to import duties and taxes. All charges for duties, taxes and customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs regulations vary widely from country to country, so you should contact your local customs office for more information. Please also note that when ordering from Jag Shaving, the recipient is considered the importer and must comply with all laws and regulations of the country in which the goods are received.

Your privacy is important to us and we know that you care about how information about your order is used and shared. Please note that cross-border shipments are subject to opening and inspection by customs authorities.

RETURNS & CANCELLATIONS

If you are not satisfied with your purchase and would like to return or exchange your order, please contact info@jagshaving.com or call us on +44 (0)20 8500 9623 (open 9am - 5pm, Monday to Friday).

All goods purchased online can be returned or exchanged within 28 days of purchase, provided the items are unopened and in their original packaging. When returning your goods, please enclose the original dispatch note/receipt or include a covering letter with your contact details and order number.

Celebrate the holidays with our extended returns policy! To celebrate Christmas and the New Year, we want to give our amazing customers the opportunity to shop with a clear conscience! For a limited time only, we are revising our return policy and extending it to "90 days"! (*Items must be unused and in original packaging). At JAG SHAVING, we are doing everything we can to provide relief and convenience to our customers during this pandemic. There has never been a better time to shop!

All returns are at the customer's own cost and risk. Jag Shaving will only refund postage for your return if the items are faulty or damaged. We recommend that customers send returns by recorded delivery, as Jag Shaving cannot accept responsibility for items lost in transit. Provided the goods are returned in their original condition, a full refund will be issued within 14 days of Jag Shaving receiving the goods.

We will replace, repair (where possible) or give credit for goods that are faulty due to a Jag Shaving fault e.g. damaged product, faulty texture or fragrance, incorrectly supplied product, faulty appliance/container product. We will refund the cost of the standard return postage and send you a replacement free of charge - provided you have returned the product to us in its original condition.

Please note:

refunds will only be made against the original debit/credit card used.

You must retain proof of dispatch for all returns.

For sanitary reasons, any toiletries that have been opened or used for any reason cannot be returned unless defective. This policy only applies to purchases made at www.jagshaving.com. If your purchase was not made at www.jagshaving.com, please contact the store directly.

COPYRIGHT, INTELLECTUAL PROPERTY & ACCURACY OF INFORMATION

All content available on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof (the "Content") is the property of Jag Shaving and protected by UK and international copyright laws. You may not systematically extract and/or re-utilise any part of the Content on the Website without our prior written consent.

Jag Shaving does not warrant or guarantee the accuracy, timeliness, performance, completeness or suitability of any information or material found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors to the fullest extent permitted by law.

Your use of the information and materials on this website is at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

COMPLAINTS

Please direct any complaints regarding products ordered through the Website to our customer service department at info@jagshaving.de or call us on +49-15901738350 (open Monday to Friday 9.30am to 5.30pm).

ELECTRONIC COMMUNICATION

When you visit the Website or send e-mails to us, you are communicating with us electronically. We will communicate with you by email. For contractual purposes, you agree to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your legal rights.

MODIFICATIONOF SERVICE OR CHANGESTO TERMS

We reserve the right to make changes to our website, policies, and these Terms of Use and Sale at any time. You will be subject to the policies and terms of use and sale in force at the time you use the website or order goods from us, unless a change to these policies or these terms is required by law or regulation (in which case it may apply to orders previously placed by you). If any of these Terms are held to be invalid, void or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms.

EVENTS BEYOND OUR CONTROL

We will not be responsible for any delay or failure to perform our obligations under these Terms if the delay or failure is due to a cause beyond our reasonable control. This condition does not affect your statutory rights.

APPLICABLE LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree, as do we, to submit to the non-exclusive jurisdiction of the English courts. Your statutory rights are not affected by these Terms.